Frequently Asked Questions

Pricing is based on booth type, duration, location, and add-ons. A deposit is required to secure your date. Contact us for a customized quote or check availability at StepUpSmilePhotobooths.com/contactus.

Our standard setup needs a 10’x10’ space and access to a standard 110-volt outlet. 360 booths and some inflatable booths require slightly more space. We’ll coordinate with you and your venue to ensure everything fits smoothly.

All rentals include a professional attendant (unless specifically arranged otherwise), premium props, custom-designed photo overlays, setup & teardown, unlimited photos, and digital delivery options. Depending on your package, prints, neon signs, and themed backdrops may also be added.

StepUpSmile offers multiple booth styles, including open-air photo booths, 360° video booths, roaming photo experiences, inflatable/LED-lit booths, and virtual photo booths. We help match the right booth to your event vibe and venue.

Yes! Every StepUpSmile rental includes a friendly, trained booth artist to keep things running smoothly, assist guests, and ensure the best possible photos.

Absolutely. We offer custom overlays, event logos, themed graphics, colors, and branding options for weddings, corporate events, birthdays, quinceañeras, and more.

Yes! Depending on your package, guests can enjoy instant prints, digital downloads, text-to-phone sharing, email delivery, and full event galleries. After the event, clients receive access to all photos taken during the event.

We recommend booking as early as possible — especially for weekends, holidays, and wedding season. Dates aren’t reserved until your deposit is received and confirmed by a StepUpSmile booking agent.

Yes! If you're having a blast (and most do!), you can request additional hours. Overtime charges apply and are based on your agreed-upon arrangement.

We serve the entire DFW Metroplex. Travel fees may apply for events outside standard service areas.

Yes, with the right conditions. We need a covered space, a flat surface, protection from direct sun or weather, and access to power. Some booths (like 360° and inflatables) may require additional considerations.

Wi-Fi enhances instant digital sharing, but it’s not required. If Wi-Fi is available, please arrange access for your attendant upon arrival. We provide a hotspot, but reception can sometimes delay photo delivery. If photos do not send during the event, they will be delivered once the booth reconnects to Wi-Fi.

Yes — premium props are included with every booking. You can upgrade to specialty props, neon signs, custom StepUpSmile 3D lip props, or themed prop packages. If you need something specific or custom, please discuss during your booking process.

All clients receive an online album with full access to download and share all photos for personal use. The album will remain available for 90 days after your event, and we encourage you to download your photos soon after receiving your album link.

A deposit and booking confirmation from StepUpSmile are required to lock in your date. No event is confirmed until both are received.